ABOUT US

Joanna's Florist is family owned and operated providing local and worldwide service since 1980. We specialize in all areas of floral design and offer a wonderful selection of fresh locally grown and imported flowers. We carry roses, exotics, green & blooming plants, balloons, stuffed animals and gift items for every occasion.
Our professional and award winning designers custom design fruit and gourmet baskets, fresh and artificial floral arrangements.
With a large and centrally located store, we are able to get your flowers delivered fast, the same day in Hamilton and surrounding areas or your order can be transmitted in seconds anywhere in Canada and the U.S.A. if ordered by 12:00 noon.

Quality of flowers and designs with 100% satisfaction, is our guarantee.

Share Love...Share Flowers.

Our shop is open from 9:00 a.m. to 5:30 p.m., Monday through Friday and from 9:00 a.m. to 5:00p.m Saturdays

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day,Canada Day, Boxing Day, Good Friday, Victoria Day, and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Canada Day, Boxing Day, Good Friday, Victoria Day, Labour Day, Family Day and Civic Holiday.

     

If you have any questions or need more information, please contact us by email at joannasflorist@bellnet.ca or call us directly at (800)268-5672 or locally at (905)545-5082. We're always here to serve you and make your flower-sending experience a pleasure.

We specialize in the following services:

• Large inventory of fresh flowers
• Tropicals
• Plants
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Silk arrangements
• Dried floral arrangements
• Weddings
• Funeral designs
• Extensive gift line
• Gourmet and fruit baskets
• Gift baskets
• Greeting cards
• Candles
• Stuffed Animals
• Balloons

Our shop serves the following areas: Dundas, Stoney Creek, Caledonia, Burlington, Oakville, Waterdown, Grimsby, Ancaster, Binbrook and world wide delivery.

We also deliver to the following facilities
A D Vacca & Assoc	Aberdeen Gardens
Anka Rest Home	Annex At The Rossyln
Atrium Villa At Cathedral	Bay Gardens Funeral Home
Berkshire Investment Group Inc	Bertram Place Retirement Lvng
Blackadar Nursing Home	Breezy Meadow Retirement Lodge
Carrington Place	Cathmar Seniors Residence
Cattel Eaton & Chambers Fnrl	Central Park Lodges
Cheryl Sampson Consulting	Clarion Nursing Home
Clark Funeral Home	Community Access Ctr
Cresmount Funeral Home Ltd	Cresmount Upper James Chapel
Dermody Funeral Homes	Dodsworth & Brown Funeral Home
Donald V Brown Funeral Home	Dromore House
Dundas Retirement Place	Durand Senior Residence
Ebenezer Villa	Edgemount Manor Retirement Hme
Elm Villa Retirement Homes Inc	Emerald Lodge
Eurogroup Financial Svc Ltd	Evergreen Manor
Extendicare Hamilton	First Place Hamilton
Friscolanti Funeral Chapel	Georgian Retirement Home
Gic Financial Svc	Governors Manor Retirement Hm
Grace Villa Nursing Home	Gradatim Lodge
Greenhill Villa	Greycliff Manor
Hamilton Continuing Care	Hamilton General Hospital
Hamilton Regional Cancer Ctr	Hamilton Retirement Svc
Henderson General Hospital	Heritage Green Nursing Home
Highgate Retirement Home	Hillview Manor
Homestead Christian Care	Idlewyld Manor
J A Mc Edwards Ins Brokers Ltd	J B Marlatt Funeral Home Ltd
L G Wallace Funeral Home	Lakeside Insurance & Financial
Lakeview Retirement Ctr	Lotus Retirement Home
Macassa Lodge Nursing	Main East Rest Home
Maple Leaf Manor	Maplecrest Manor
Markey-Dermody Funeral Home	Martino Residential Care Ctr
Maxwell's Retirement Home	Meadowlands Retirement Home
Meadows Long Term Care Ctr	North American Living Ctr
Northview Seniors Residence	Oakdale Apartments
P X Dermody Funeral Homes Ltd	Parkview Nursing Centre
Pine Villa Nursing Home	Planning Circle Financial Grp
Proctor Manor	Queen's Garden
Queenston Manor Retirement	Residences On Augusta
Ridgeview Long Term Care Ctr	Rita's Homes
Rutherford Lodge Inc	Salvi's Lodge
Shalom Village Nursing Home	St Andrew's Lodge & Rest Home
St Clair Lodge	St Elizabeth Home
St Elizabeth Villa	St Elizabeth Village
St Joseph's Ctr-Ambulatory	St Joseph's Healthcare
St Joseph's Villa	St Olga's Lifecare Ctr
St Paul's Lodging Home	St Peter's Hospital
St. Joseph's Villa	Stinson Manor
Stoney Creek Funeral Home	Stoney Creek Lifecare Ctr
Sunnyside Lodge	Sunrise Lodge
Sunrise Manor	Swackhamer Blachford & Wray
Taras Shevchenko Home-The Aged	Townsview Lifecare Ctr
Townsview Retirement Residence	Trillium Place
Truscott Bros Funeral Home	Truscott Brown Dwyer Funeral
Universal Retirement Lodge	Versa Care Ctr
Victoria Gardens Long Term	Victoria Manor I & II
Villa Italia Retirement Comm	Villa Kiev Apartments
Villa Maria Rest Home	Village Of Wentworth Heights
Weiss Retirement Home Inc	Wellington
Wentworth Financial Svc Inc	Westmount Terrace
White Oaks Manor	Yorkville Place

A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

Orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

Testimonials by Customers

Ididn't realize when I ordered they had to be done by noon your time, so I was late! We appreciated that you phoned her as well! It's nice to know that we can send her flowers from this distance, and receive this kind of customer service.  We will definately let our other family and friends know the quality they can expect from your business!

Thank you very much for the beautiful sympathy flowers you sent to Friscolanti.

 

Thank you for the acknowledgement of my order.  I am pleased and satisfied of your product and delivery service. I received a lot of compliments from my relatives in Hamilton saying how gorgeous the orchids are.  I will definitely order again in the future and recommend your business to my relatives and friends. Thank You.

It was beautiful!! Joanna's always does a great job! I was also very happy with the changes that were made to the funeral arrangement.

I just have to tell you...my daughter in law's mothercalled me yesterday morning from Hamilton.  She could not tell me enough how "beautiful" the orchid arrangement is and how much joy it has brought Don and brightened his day.  He LOVES the little bird's nest you put in it and the "yellow" bird.  She was sure I requested the "yellow" bird which you did on your own.  So, as the say"God works in strange ways.." Thanks so much. It means so much to me not being there that you helped me accomplish what was so important to me and has brought so much joy to Don, my daughter in law and her mother. I will come back to you when I need flowers again you can be sure.

Thank you! The flowers have been just delivered. I am glad to deal with you and I will for sure in the future with your lovely and professional designs.

She was thrilled with the orchid.  Thanks for your last minute rescue--much appreciated!

Thanks a lot! My Mom was very impressed with her flowers.  I usually order from elsewhere but I just thought I'd try something new! Glad I did! Thanks again.

Thank you!! Mom got her flowers just as she got home from work, perfect timing! And she loved them and said they were beautiful and loved the colours, thank you so much!

Thank you so much-I saw the flowers today-they brought them to the church for the funeral service and they were front and centre-beautiful-thanks so much for a great job.

My wife loved the flowers.  You people always make me look good.  I will continue to use you as my florist and will spread the word.  Thank you.

 Your flowers were quite a hit!  My mother heard ooh's and aah's as they came down the hallway.  You can imagine her delight when they were delivered to her room....for her!  She has been receiving compliments all day.  My sister was so impressed with your arrangement that she took your business card and will call you when she needs flowers in the future.  Thanks again for a lovely arrangement; bright and colourful just as I asked.  Judy&Brian

I placed a delivery for my parents 50th Anniversary back in Sept.  I just want to thank you for sending them such a beautiful arrangement of flowers.  My Mom loved it...and my Dad lol  Your creativity with flowers, is very much appreciated and desired and recommended!!! Thank you for making their day! Cheers Brad Baker

Thank you so much!!! She sent me a pic of the arrangement and it was beautiful!!...Will DEFINITELY use your services again!

I appreciate your service and will continue to patronize your business for my future needs.  I think this is the 4th or 5th time I have sent flowers from your business and have not been disappointed yet.  Your customer service is excellant. 

Your excellant customer service is always much appreciated...

Hello: I meant to phone you over the holidays to thank you for the lovely arrangement of red carnations and christmas greenery for our Uncle's passing in December...it was just lovely, I have to say it was the nicest arrangement and they had it sitting on the orgarn at the funeral home while they played the hymns....